Are you an accountant worried about the amount of time you spend hunting for client documents, resending them, or worrying whether or not they’ve even been received? Don’t worry. You’re not alone.
This type of scenario is probably more common than you realize – particularly between accountancy firms and their clients. Why? Because too many people are still using inappropriate communication methods, file storage tools, and online workspaces.
That time you waste on playing endless games of “hunt the file” could be spent pursuing new business or cultivating existing relationships. And, at the end of the day, this kind of workplace inefficiency always boils down to one thing – money.
Ineffective communications and file-sharing methods are costing your business money. But it really doesn’t have to be this way. With an accounting client portal at your disposal, you can finally spend less time searching for and resending important information and more time driving your business forward.
Efficient communications and file-sharing processes mean more money in the bank and less stress in the office!
What’s not to love?
Let’s take a closer look at the potential benefits an accounting client portal can deliver. But first, it’s worth highlighting the common issues that often hold back accountants and accounting firms worldwide.
Common Issues Affecting Accountant-Client Relationships
According to a recent article from Thomson Reuters, the long-term benefits of embracing technology in accounting include reduced errors, enhanced data security, and increased operational efficiency. And these – among others – are the issues standing in the way of long-term success for many accounting companies
Ring a bell?
If you’re an accountant, you’ve probably experienced the most common issues that have the potential to affect your business’s reputation, customer service levels, and bottom line. It’s time to recognize them for what they are: Needless obstacles between your business and commercial excellence!
Let’s take a look.
Chaotic Communications
Always being there for your clients is, of course, a great way to generate loyalty and develop a glowing reputation within the accounting sector. But all too often, this means communicating across several channels and platforms at the same time. As a result, important messages, requests, conversations, and files can quickly become buried – and very difficult to find.
Workflow Bottlenecks and Interruptions
Regularly being interrupted by clients requesting files and information you’ve already sent is frustrating, but it’s also a drain on your time and resources. Needlessly sending and resending documents and data takes you away from your primary responsibilities – increasing your costs and diminishing the service levels you’re providing.
Lack of Visibility
Managing a client’s accounts requires clear communication and the efficient flow of information – in both directions. You fulfill your obligations by sending critical information and documents in a timely manner, but what happens if your client doesn’t read them? The entire process begins to fall apart, which can have implications on tax returns, cash flow, and general accounting.
Expensive Software Solutions
To ensure you can provide the best possible accounting service for your clients, you may be subscribing to various platforms and Software-as-a-Service (SaaS) software solutions. But the cost of doing so is eating into your bottom line. Moreover, you’re paying for features and functionality you simply don’t need.
Data Security Concerns
Most of the information that passes to and from an accountant is sensitive, which means it must be protected from potential security risks and illegal activity. However, data security becomes increasingly difficult to manage when you’re sending and receiving documents and data across multiple email accounts, WhatsApp conversations, SMS messages, and other digital communication channels.
The Clear Benefits of Implementing a Client Portal for Accountants
At a time when the number of accountancy firms around the world is increasing rapidly, you simply can’t afford to be left behind in the race for business. With a client portal for accountants at your disposal, you can decrease the cost of doing business, improve the service you offer, and create a future-proof operating model for long-term success.
With affordable client portal software for accountants, you can address all the pain points listed above. A single software solution has the potential to transform your accountancy firm – making it leaner, more effective, and more profitable.
Combine the following benefits of a powerful accounting client portal solution to future-proof your business:
1. More Effective Client Communication
With killer accounting client portal software doing the heavy lifting of communication and file management, you can ensure all your vital client communications are stored in the same place. Accessible from anywhere – at any time – vital messages, data, and documents are structured in a way that makes accessing them a fast, straightforward process for everyone.
2. Streamlined Workflows
With a client portal for accountants in place, you can drastically improve the efficiency of your daily workflows while barely lifting a finger. It’s up to you what you do with that uplift in efficiency. Whether you choose a better work-life balance or use the extra time it creates to find new clients, it’s all good!
Here’s the magic bullet: Minimize the number of requests for information and documents you receive by making everything accessible at all times – and spend more of your time delivering for your clients and developing long-term business strategies.
3. Operational Certainty
Be honest. Is there anything more important to your client relationships than the accurate and timely flow of accounting information? It’s crucial for your clients, vital for your reputation, and essential for regulatory compliance. “I know I sent that important accounting document, but did my client understand it? Did she even read it?” That’s a question accountants around the world are asking themselves right now!
But sending vital data and documents is only half the battle. You need to know your clients have received it – and that they can access it whenever they wish. That’s exactly what client portal software for accountants makes possible.
4. Cost-Effective Client Management
Get rid of all those annoying cloud-based storage and messaging platforms you’re using and replace them with a single, affordably priced accounting client portal. Reduce communication touchpoints, eradicate errors, and cut the cost of managing your clients’ accounts. In short, do better with minimal effort.
5. Enhanced Security
Every time you send, receive, or store sensitive information, there’s a security risk involved. Protecting the privacy and data security of your clients is a legal obligation, but it becomes increasingly difficult the more channels and platforms you use. Create a single communication channel through accounting client portal software, and data security suddenly becomes easier, cheaper, and more effective.
6. Professional Image
It doesn’t matter whether you’re trying to win new business or hold onto existing contracts, portraying a professional image at all times is every bit as important as being a hotshot accounting genius.
Having a sophisticated communication and cloud-based file-sharing system in place demonstrates to existing and prospective clients that you run a professional accounting operation. It also sends a clear message about your business’s approach to accuracy, data protection, and customer service – and clients love these kinds of approaches!
7. Promote Remote Working
More and more accounting firms globally are embracing remote and hybrid working models in an attempt to attract the best and brightest in the industry.
But many of these firms are finding it difficult to stay in control of document storage and communications, as multiple platforms and channels are being used at the same time. The switch to a single client portal for accountants creates a more efficient, effective, and cohesive operation – benefiting your clients and employees while doing incredible things to your bottom line.
Get Early Access to a Groundbreaking Client Portal for Accountants Today
TeuPortal is a client portal for accountants that gives you a digital filing cabinet and a virtual office assistant without the drain on your expenses. Put simply, it allows you to store documents, data, and communications for multiple clients.
When you or your client needs to access a document stored on the TeuPortal platform, the process is as fast as it is straightforward. Some even find it enjoyable!
Streamline your workflows, deliver better outcomes for your clients, and future-proof your accounting business for sustainable success. Sign up today, and join the revolution in accounting client portal software.