Privacy Policy

1. Introduction

Welcome to TeuPortal ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our client portal services.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, such as:

• Personal identification information (Name, email address, phone number, etc.)
• Business information (Company name, billing address, VAT number)
• Payment information (Processed securely by our third-party payment processors)
• Content you upload to the portal (Files, documents, messages)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Process your transactions and manage your subscription
• Send you emails relating to your account, security alerts, and support messages
• Develop new products, services, features, and functionality

4. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We use industry-standard encryption (SSL/TLS) for data transmission and secure cloud storage solutions. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service
• To provide the Service on our behalf
• To perform Service-related services
• To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us atprivacy@teuportal.com.